As skateboarding continues to evolve, the products needed to support the demand skateboarding requires should evolve with it. This led to the development of a true first in the skate industry, Suspension Baseplate Technology!
Avenue Trucks increase performance without compromising functionality in every aspect of skating. Our product is of the highest quality with well over 3 years of R&D to bring it to market. We want to make sure that our product lives up to your expectations. If for any reason this doesn't happen please feel free to contact us.
You may order via our secure online ordering system or you may send your order request via e-mail to email@example.com. Our Customer Service Department hours are Monday through Friday between 9:00am and 5:00pm PST.
You may pay with a Master Card, Visa, Discover, American Express, or PayPal. Please note that AVENUE TRUCKS may require further information from you before we can process your order.
Returns and Exchanges
AVENUE TRUCKS understands that sometimes when ordering online we don't always get what we want, in the event that you would like to exchange or return an item please email us at firstname.lastname@example.org and include the below details:
- Name of Customer
- Invoice Number
- Reason for Return or Exchange
- Customer Details
AVENUE TRUCKS requires that all products purchased online shall be sent back exactly as it was received. Check below for examples of what is acceptable and what isn't:
- Trucks must be returned without being skated.
All skateboard parts cannot be exchanged or returned once assembled.
- All clothing must be returned unwashed and unworn with the original tags still attached.
- No damage to clothing including stains, pet hair, human hair, make-up, smoke smell, or other inappropriate smells.
- Clothing that has been worn and/or washed, cannot be exchanged or returned.
- Shrink wrapped product must be returned with the wrap still sealed.
Defective Product AVENUE TRUCKS wants every experience online to be fantastic. Product is deemed defective either from the manufacturer or AVENUE TRUCKS. All products should be shipped back to AVENUE TRUCKS where our quality control department will examine it and do the following: Deem it defective through AVENUE TRUCKS standards, and immediately ship your replacement or refund your money. Never ride a skateboard in the rain. Riding in the rain can cause problems such as rusted bearings, delamination, warping, and graphic smearing. This will void out any acceptable return to AVENUE TRUCKS.
***Note: Any items sent back that do not abide by these guidelines will either be sent back to the customer or will be issued AVENUE TRUCKS store credit, at AVENUE TRUCKS discretion. All Returns and Exchanges must be submitted within 45 days of the Invoice date. Returns and Exchanges received after 45 days may also be returned to the customer or issued store credit, at the discretion of AVENUE TRUCKS.
Please send all returns or exchanges to:
ATTN: AVENUE RETURNS
10556 COMBIE RD
AUBURN, CA 91602
Any questions, comments, or concerns please contact us at email@example.com